Cindy Jimmerson
President & Founder : Lean Healthcare West

Cindy Jimmerson is a pioneer in lean health care, having initiated her Lean work with a grant from the National Science Foundation from 2001 to 2004. She is the founder and president of Lean Healthcare West, a corporation composed of expert health care and industry professionals. Lean Healthcare West offers education in and implementation of Lean principles in hospitals, clinics, long term care facilities, other health care facilities, physician office practices, community health care programs, and health care insurance companies. She is the author of "A3 Problem Solving for Health Care", the soon-to-be-published "Value Stream Mapping Made Easy," both published by Productivity Press, and many journal articles.  Cindy brings passion, insight, and creativity to Lean health care based on 30 years as a trauma system developer and emergency health care provider. She is now making a measurable impact on performance in health care organizations. She is in high demand as a speaker and facilitator both nationally and internationally in her mission to improve health care for patients, health care providers and staff, and the economy.

John Kenagy, MD, MPA, FACS
Director : Kenagy & Associates, LLC
Dr. John Kenagy knows health care as a physician, health care executive, scholar, advisor, and patient. In addition to 20 years' experience as a vascular surgeon, Dr. Kenagy held positions of Chief of Surgery, Chief of Staff, and senior management positions including Regional Vice President for Business Development with PeaceHealth, a multi-state healthcare delivery system in the Pacific Northwest. His frustration with the state of health care was further fueled when he suffered a fractured cervical vertebra in a fall from a tree. He discovered that his recovery depended on the efforts of dedicated individuals working in a broken health care system. Searching for organizational answers beyond "try harder," he earned a management degree from Harvard University's Kennedy School and was then appointed a Visiting Scholar at Harvard Business School from 1998-2002. His Harvard research and teaching focused on innovative companies that excelled when others failed to adapt and change. He founded Kenagy & Associates, LLC to bring these insights to health care, using Adaptive Design © to better and more profitably meet the needs of patients in an increasingly complex, rapidly changing health care world.