Cindy Jimmerson
Cindy Jimmerson
Founder : Lean Healthcare West

Cindy Jimmerson is a pioneer of Lean for healthcare, having initiated her Lean work with a grant from the National Science Foundation from 2001 to 2004. She is the founder and president of Lean Healthcare West, a corporation composed of expert healthcare and industry professionals. Lean Healthcare West offers education in and implementation of Lean principles in hospitals, clinics, long term care facilities, other healthcare facilities, physician office practices, community health care programs, and health care insurance companies. She is the author of "A3 Problem Solving for Health Care", "Value Stream Mapping Made Easy," both published by Productivity Press, The reVIEW Course and Manual and many journal articles.  Cindy brings passion, insight, and creativity to Lean healthcare based on 30 years as a trauma system developer and emergency health care provider. She is in high demand as a speaker and facilitator both nationally and internationally in her mission to improve health care for patients, health care providers and staff, and the economy.


John Kenagy, MD, MPA, FACS
Director : Kenagy & Associates, LLC
Dr. John Kenagy knows health care as a physician, health care executive, scholar, advisor, and patient. In addition to 20 years' experience as a vascular surgeon, Dr. Kenagy held positions of Chief of Surgery, Chief of Staff, and senior management positions including Regional Vice President for Business Development with PeaceHealth, a multi-state healthcare delivery system in the Pacific Northwest. His frustration with the state of health care was further fueled when he suffered a fractured cervical vertebra in a fall from a tree. He discovered that his recovery depended on the efforts of dedicated individuals working in a broken health care system. Searching for organizational answers beyond "try harder," he earned a management degree from Harvard University's Kennedy School and was then appointed a Visiting Scholar at Harvard Business School from 1998-2002. His Harvard research and teaching focused on innovative companies that excelled when others failed to adapt and change. He founded Kenagy & Associates, LLC to bring these insights to health care, using Adaptive Design © to better and more profitably meet the needs of patients in an increasingly complex, rapidly changing health care world.