Portland, OR

Introduction to LEAN for HEALTHCARE2 day Workshop 

Instructor:  Cindy Jimmerson


Lecture and practice: 8:30am-4:00 pm
·      Overview, why Lean for healthcare
·      Value Stream Mapping (VSM)
·      You will learn about and create:
o      current state map of a work process
o      future state map
o      future state plan
·      How to use VSMs for understanding work processes, improving those processes, planning new processes, communicating your new understanding to others
Value stream mapping allows you to see all the steps in the request and delivery of a specific product or service. It documents time and motion, and unlike a flow chart, exposes when nothing is happening to move the process along. This enables you to recognize opportunities to reduce waste and delays and to standardize processes that support workers in doing their good work.
Value stream mapping is a refreshing and objective approach to reducing waste and confusion, involving the people doing the work. This is a view of a work process from 10,000 feet.
Lecture and practice: 8:30am-4:00 pm  
·      Overview Lean approach to solving specific problems in the course of work
·      A3 problem solving and report writing
·      You will learn:
o      How to identify problems that can be addressed using the A3 process
o      How to create an A3 report for problem solving and reporting
o      Ways to use the A3 process as a management tool
o      Communication of improvements using the A3 process
The A3 is an objective, pencil and paper tool designed to solve small specific problems. It defines the current condition and looks at the root cause of the issue. The A3 also guides the user to define clear steps to implement changes and builds accountability. All work done on A3s is validated with the staff and encourages communication between workers and departments. 
A3s are a simple and effective way to truly understand the way work happens now and how it can be redesigned effectively. This is a view of a work process under a microscope. 
$925 for 2 days
$500 for 1 day
  •        When registering for Value Stream Mapping (day 1) only use promotion code DISDO
  •        When registering for A3 Problem Solving (day 2) only use promotion code DISDT
  •        When registering for both days do not use a promo code
You can attend either day individually, but days 1 and 2 are best experienced together.
Workshop participation includes all course materials and the reVIEW© Workbook.
Enrollment limited to 24 participants.
Register at http://leanhealthcarewest.com/lean_healthcare_workshops.html
Questions?   Contact Elsa at (406) 258-6535 or elsa@leanhealthcarewest.com