A3 Problem Solving for Healthcare Workshop

  Instructor:   Elsa Mersereau 

If you are already engaged in Lean and are looking for a mechanism to extend this practice to the frontline, this workshop is perfect for you!  
Master A3 Problem Solving, the powerful method used to incorporate problem solving and continuous improvement in daily work.
Lecture and practice: 8:30am-4:00 pm  
·      Overview Lean approach to solving specific problems in the course of work
·      A3 problem solving and report writing
·      You will learn:
o   How to identify problems that can be addressed using the A3 process
o   How to create an A3 report for problem solving and reporting
o   Ways to use the A3 process as a management tool
o   Communication of improvements using the A3 process
The A3 is an objective, pencil and paper tool designed to solve small specific problems. It defines the current condition and looks at the root cause of the issue. The A3 also guides the user to define clear steps to implement changes and builds accountability. All work done on A3s is validated with the staff and encourages communication between workers and departments. A3s are a simple and effective way to truly understand the way work happens now and how it can be redesigned effectively.
Questions?   Contact Elsa at (406) 258-6535 or