Frequently asked Lean Healthcare Questions (FAQ)
1. Where can we apply TPS in healthcare?The principles of TPS can be applied to any work; we have seen significant improvements in inpatient care, nursing activities, diagnostic services, pharmacy, lab, radiology, cardiac services, materials management, facilities management, admissions, patient flow, and cost reduction in surgical services. Improvements realized in billing, coding and other areas of the revenue process have proven to reduce time to payment.
2. What's required to implement TPS in an organization?
Three Things:
a. Senior leadership commitment to participate and lead the culture change that
occurs as frontline staff learn to look at work differently.
b. An assigned "champion" to coordinate courses and orchestrate movement
of TPS activities through departments. This need not be a new employee, we'll
help identify a person in your facility.
c. Initial education of staff, managers, and instructors that will build infrastructure
and eventual critical mass to create a change of culture.
The recommended minimum plan is to conduct one 8-week session, choosing the participants with potential coaches and instructors in mind who will then co-teach the course of a second session. The good news is that in previous classes, course work has netted improvements of greater value than the cost of the program. We can tailor our contract to match your organization's goals.