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By the terms and conditions laid out henceforth Lean Healthcare West allows the attendance of registrants to educational events.


Fees become payable as soon as registration is complete. If the registration fee remains unpaid at the start of an event, admittance may be denied. In the case of event attendance restrictions, registrants may be denied entrance and still held liable for event costs.


If paying electronically you will receive a confirmation email notifying of your registration. Invoiced registrants can receive confirmation via email or postal mail upon request. No paper tickets or invoices will be issued.

Transfers, Cancellations and Refunds

In the event that you have registered for an event but are unable to attend it is acceptable to nominate a substitute to attend in your place. Lean Healthcare West must be given notice of this change no less than 72 hours in advance of the event.

Cancelled registrations are subject to a one hundred dollar cancellation fee up to one month prior to the event. Cancellations thereafter will be refunded half the event fee. Refunds will not be made for cancellation within one week of the event start.

Changes to Event Content, Postponement

Lean Healthcare West can at any time alter times, dates, itineraries and speakers / presenters of events. Lean Healthcare West is not liable for any loss or damages resulting from event changes.


By notice to registrants Lean Healthcare West can at any time cancel events, or terminate this agreement. Lean Healthcare West is not be liable for any loss or damages arising from event cancellation or termination.