reVIEW© - A System of Lean Education and Implementation
The reVIEW© training program teaches participants to use the principles of the Toyota Production System (TPS) to solve problems and improve processes. By applying these principles, including Value Stream Mapping and A-3 problem solving, participants will look at work differently and begin to identify potential savings of time and resources and eliminate errors. The following three objectives can be met with skills learned in the reVIEW© program:
- Create a more defect-free product or service
- Reduce/eliminate waste
- Improve workplace appreciation
While most experience has been with acute care hospitals, equally promising results with long term care facilities and physician office practices demonstrate that this method suits every healthcare environment.
About reVIEW©
This work was created by Cindy Jimmerson as a result of three years of research funded by the National Science Foundation (co-investigator, Durward Sobek). They used an internationally acclaimed manufacturing model (the Toyota Production System) and applied it’s defining principles to look differently at the work of delivering defect-free healthcare at a cost that insures business viability and affordability of implementation.
The results of the research have been both promising and challenging. We determined in the first month that the principles produce rapid and safe improvements that can occur anywhere in the healthcare plant and that aggregate over time to produce remarkable operational economies and quality.
We determined the concepts were both intuitive (thus, easy to learn and teach) and rock solid in constructing reliable, consistent ways to work that inspired confidence of the staff and satisfaction of the customers. It has been our unrelenting effort to make this so simple and intuitive that healthcare will find it easy to incorporate into their daily work.
We determined that we could reduce waste by understanding the way the work currently happens and engaging the staff in seeing problematic activities of work and addressing them with methodical and dependable problem solving tools